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I can't get into my email. It was updated so now I have no email to request a password or username. How do I get my email back?

  • 1 reply
  • 1 has this problem
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  • Last reply by christ1

GraceTaylor
GraceTaylor
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When I clicked on the Thunderbird icon for email a message said updates were being installed. It appears as if I had just installed it. When I try to install and migrate it needs my username. When I fill in that form it asks for my email. My email is gone! How can I get my account back if I do not know my username and can't get email on that old account?

When I clicked on the Thunderbird icon for email a message said updates were being installed. It appears as if I had just installed it. When I try to install and migrate it needs my username. When I fill in that form it asks for my email. My email is gone! How can I get my account back if I do not know my username and can't get email on that old account?

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christ1
christ1
  • Top 25 Contributor
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http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared