Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox for Android not sync with own Sync-1.5 server?

  • 1 reply
  • 3 have this problem
  • 12 views
  • Last reply by traxer

traxer
traxer
more options

1. I installed the CA certificate that was used to sign the certificate of my own Sync-1.5 server.

2. I verified that Firefox can connect to my own Sync-1.5 server without refusing the SSL certificate.

3. I used about:config to set identity.sync.tokenserver.uri to the address of my own Sync-1.5 server as described in https://docs.services.mozilla.com/howtos/run-sync-1.5.html

4. I signed in to my Firefox Account using Firefox->Settings->General->Sign in.

5. I navigated to Firefox->Settings->General an clicked on my account. Firefox tells me that I am logged in, but never synced

6. I click Sync now. Firefox still tells me that it never synced. Android->Settings->Accounts->Firefox tells me that it synced.

This was all done on a fresh installation of Firefox.

The logs of my webserver show no connection attempt from my device. Syncing my desktop Firefox (FF 45, Linux) using the same account and Sync-1.5 server works fine.

Firefox 46.0.1. Android 5.1, Samsung Galaxy Note 10.1 GT-N8020

1. I installed the CA certificate that was used to sign the certificate of my own Sync-1.5 server. 2. I verified that Firefox can connect to my own Sync-1.5 server without refusing the SSL certificate. 3. I used about:config to set identity.sync.tokenserver.uri to the address of my own Sync-1.5 server as described in https://docs.services.mozilla.com/howtos/run-sync-1.5.html 4. I signed in to my Firefox Account using Firefox->Settings->General->Sign in. 5. I navigated to Firefox->Settings->General an clicked on my account. Firefox tells me that I am logged in, but never synced 6. I click Sync now. Firefox still tells me that it never synced. Android->Settings->Accounts->Firefox tells me that it synced. This was all done on a fresh installation of Firefox. The logs of my webserver show no connection attempt from my device. Syncing my desktop Firefox (FF 45, Linux) using the same account and Sync-1.5 server works fine. Firefox 46.0.1. Android 5.1, Samsung Galaxy Note 10.1 GT-N8020
Attached screenshots

Modified by traxer

Chosen solution

Using 

   adb logcat | grep FxAccounts

as suggested on http://www.ncalexander.net/blog/2014/07/05/how-to-connect-firefox-for-android-to-self-hosted-services/, I found 

   E/FxAccounts(11682): javax.net.ssl.SSLException: hostname in certificate didn't match: <my-sync-15.example.com> != <www.example.com>

I changed the webserver configuration such that the certificate for my-sync-15.example.com is served by default. This solved the problem.

Read this answer in context 👍 0

All Replies (1)

traxer
traxer Question owner
more options

Chosen Solution

Using 

   adb logcat | grep FxAccounts

as suggested on http://www.ncalexander.net/blog/2014/07/05/how-to-connect-firefox-for-android-to-self-hosted-services/, I found 

   E/FxAccounts(11682): javax.net.ssl.SSLException: hostname in certificate didn't match: <my-sync-15.example.com> != <www.example.com>

I changed the webserver configuration such that the certificate for my-sync-15.example.com is served by default. This solved the problem.