Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need tech help for issue not resolved with online articles

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

AndyNagy
AndyNagy
more options

I keep getting the "secure connection failed" message when I try to access a website that has never been blocked previously. Supposedly I should get an "advanced" option on the page that will allow me to connect anyway, but that is nowhere to be found. 

This site runs scheduling software for volunteer committees at our church and I must have access to it.

Please advise as to how to override the block. Thanks

I keep getting the "secure connection failed" message when I try to access a website that has never been blocked previously. Supposedly I should get an "advanced" option on the page that will allow me to connect anyway, but that is nowhere to be found. This site runs scheduling software for volunteer committees at our church and I must have access to it. Please advise as to how to override the block. Thanks

All Replies (1)

FredMcD
FredMcD
more options

Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.