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While using mail merge, problem occurs when "inverted comma" comes in any of the email address in am sending to.

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  • Last reply by Matt

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While bulk emails through mail merge, we are getting this problem. Don't no from where inverted comma comes in between one of the email I am sending. ex. shown below. If I am taking to email in "TO" option and three emails in "CC" option. It " " "suddenly come in any of the email

", , sheeba.johnson"@pearlacademy.com

While bulk emails through mail merge, we are getting this problem. Don't no from where inverted comma comes in between one of the email I am sending. ex. shown below. If I am taking to email in "TO" option and three emails in "CC" option. It " " "suddenly come in any of the email ", , sheeba.johnson"@pearlacademy.com

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This is not an issue with Thunderbird, nor really with the mail merge add-on it is a perennial issue with the CSV format and the constant need to massage the data to remove extraneous data like odd inverted commas. When this sort of data comes from say a web page, it is far easier to "standardize" what the user is allowed to input than it is to clean up the mess latter.

Have a look here http://stackoverflow.com/questions/4816424/are-single-quotes-legal-in-the-name-part-of-an-email-address

inverted commas while legal are frowned upon and most email providers do not allow them

Note that I have not tried this with mail merge, but often replacing a single quotation mark with three will side step the issue