Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot now use address book group name

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by lazeybee

more options

I am using Thunderbird in Windows 7. I used to be able to include a group name in an email address list and thunderbird put the whole group in the address list before sending it. This does not now work. Thunderbird just sends to the group name and of course the email server responds with an error. I have recently updated Thunderbird to the new version 45.1.0. I note from the notes that the Bug "Drag & Drop a contact name from Thunderbird address book (list view) to address box in a new message “compose” window failed." has been fixed and wondered if this was a side effect. I can work around the problem by selecting the whole address list from the group and dropping it into the email but this is not as convienient or obvious so I thought that I would let you know. Doug

I am using Thunderbird in Windows 7. I used to be able to include a group name in an email address list and thunderbird put the whole group in the address list before sending it. This does not now work. Thunderbird just sends to the group name and of course the email server responds with an error. I have recently updated Thunderbird to the new version 45.1.0. I note from the notes that the Bug "Drag & Drop a contact name from Thunderbird address book (list view) to address box in a new message “compose” window failed." has been fixed and wondered if this was a side effect. I can work around the problem by selecting the whole address list from the group and dropping it into the email but this is not as convienient or obvious so I thought that I would let you know. Doug

Chosen solution

Try rebuilding your Mailing List. You should be able to drag-and-drop the member Contacts from the old one to a new one.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Try rebuilding your Mailing List. You should be able to drag-and-drop the member Contacts from the old one to a new one.

more options

Thanks for the suggestion Zenos. I did not get around to trying it as the problem has now gone away! I do not know why. I did try all the obvious things like logging out and rebooting my machine and waiting for a day or two before posting my message on the forum.