Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Enable DOM Storage

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

Shane
Shane
more options

Greetings,

I'm at the ancestry.ca website. I'm getting an error message saying "It looks like you have local storage disabled. While you'll still be able to use the site, you may notice that pages load more slowly." Can DOM Storage be turned on in the Options menu? Or can it only be done in the about:config page?

Thanks, Shane.

Greetings, I'm at the ancestry.ca website. I'm getting an error message saying "It looks like you have local storage disabled. While you'll still be able to use the site, you may notice that pages load more slowly." Can DOM Storage be turned on in the Options menu? Or can it only be done in the about:config page? Thanks, Shane.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check whether DOM Storage is enabled.

Note that DOM Storage is using the same settings as cookies have for block and allow exceptions.

You can inspect cookie settings for the domain in the currently selected tab.

  • click the Control Center 'i' button at the left end of the location/address bar
  • click the arrow to expand the security message
  • click "More Information" to open "Tools > Page Info"
  • click "Permissions" to inspect and modify permissions

If you use extensions ("3-bar" menu button or Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

Shane
Shane Question owner
more options

I clicked "i" and expanded it, then clicked More Information > Permissions. I scrolled to Maintain Offline Storage and set it to Allow. However, I'm still getting the error message. I've tried restarting the browser. What else can I try?

Thanks, Shane.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

DOM Storage is different than Maintain Offline Storage. DOM Storage is an extension to cookies to store a larger amount of data locally on your computer. Cookies always need to be send to the server with every request, so they add to the data that transferred to the server. Data stored in DOM Storage is never send to the server with a request and can only be accessed via JavaScript. You would have to check the cookie settings for this website and make sure you allow cookies.

This website also uses Local Storage and you can check that by typing or pasting localStorage in the command line in the Web Console ("3-bar" menu button or Tools > Web Developer) in a tab that has this forum page open.

Did you try Safe Mode to see if an extension is causing this if the cookie settings are OK?