Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This took over mozilla: file:///C:/ProgramData/Medlights/snp.sc

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

I installed some software and I was doing something else so I didn't realize that I was accepting Safefinder searchbar, it came with a malware that redirects me to their site every time.

And this appears as soon as I open mozilla: file:///C:/ProgramData/Medlights/snp.sc

Then: www.safe.finder.com

Tried uninstalling, changing the browser preferences, tried reinstalling mozilla, downloading anti malware software and nothing seems to work.

Can anyone help me?

I installed some software and I was doing something else so I didn't realize that I was accepting Safefinder searchbar, it came with a malware that redirects me to their site every time. And this appears as soon as I open mozilla: file:///C:/ProgramData/Medlights/snp.sc Then: www.safe.finder.com Tried uninstalling, changing the browser preferences, tried reinstalling mozilla, downloading anti malware software and nothing seems to work. Can anyone help me?

Chosen solution

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Read this answer in context 👍 0

All Replies (2)

more options

sorry the page that goes in then is: search.safefinder.com/?st=sc&q=

more options

Chosen Solution

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.