Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Scrips and Unresponsive Plugin stops Firefox since update to 47.0

  • 1 reply
  • 6 have this problem
  • 3 views
  • Last reply by FredMcD

OspreyVic
OspreyVic
more options

I have tried EVERYTHING I could find on your website. Nothing has fixed the problem. Wife having same problems on her PC. Firefox just stops or hangs. Can NOT change websites, scroll up or down, nothing. We get "Unresponsive Script" and Unresponsive Plugin - Shockwave Flash. Where we purchased our PC's is saying all their customers are complaining. Do we have to go to Chrome to solve this problem?

I have tried EVERYTHING I could find on your website. Nothing has fixed the problem. Wife having same problems on her PC. Firefox just stops or hangs. Can NOT change websites, scroll up or down, nothing. We get "Unresponsive Script" and Unresponsive Plugin - Shockwave Flash. Where we purchased our PC's is saying all their customers are complaining. Do we have to go to Chrome to solve this problem?

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 15.6.30174 Adobe PDF Plug-In For Firefox and Netscape 15.16.20045
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.