Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My wife somehow deleted email but it shows still in programs but won't open

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Matt

more options

My wife and I are both on a Dell computer my email is working fine, when she was on her account she touched something (she doesn't know what) it is pinned to the bottom of the page so all she has to do is click on it. anyways it is not longer there, i made a new shortcut but it won't open. We I go into programs is says it still exists so I'm confuse what to do next

My wife and I are both on a Dell computer my email is working fine, when she was on her account she touched something (she doesn't know what) it is pinned to the bottom of the page so all she has to do is click on it. anyways it is not longer there, i made a new shortcut but it won't open. We I go into programs is says it still exists so I'm confuse what to do next

All Replies (1)

more options

just reinstall.. that will reset the default icons and we don't have to know what she did to undo it.