Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't send email

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt

dmr1
dmr1
more options

For the past 2 weeks I have been unable to send email. I can receive email. I get an error saying it can't authenticate. I have changed outgoing server ports and tried unsecure vs SSL sending. I have also tried changing my email password. Nothing works. My provider is GoDaddy.

For the past 2 weeks I have been unable to send email. I can receive email. I get an error saying it can't authenticate. I have changed outgoing server ports and tried unsecure vs SSL sending. I have also tried changing my email password. Nothing works. My provider is GoDaddy.

Chosen solution

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
Read this answer in context 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.