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Google Maps comes up black didn't do that before now what?

  • 2 replies
  • 2 have this problem
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  • Last reply by Caphilly

Caphilly
Caphilly
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Trying to get directions via google maps on my PC. The map comes up a solid black. Didn't do that before, but today it has. Did something change while I was asleep? Have no idea what to do (I'm not a techie). Can anyone help?

Trying to get directions via google maps on my PC. The map comes up a solid black. Didn't do that before, but today it has. Did something change while I was asleep? Have no idea what to do (I'm not a techie). Can anyone help?

Chosen solution

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver - this should be the right update for your system: https://support.amd.com/en-us/download/desktop?os=Windows+10+-+64

or in case this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

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philipp
philipp
  • Moderator
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Chosen Solution

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver - this should be the right update for your system: https://support.amd.com/en-us/download/desktop?os=Windows+10+-+64

or in case this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Caphilly
Caphilly Question owner
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Thank you Philipp - updating the driver did the trick!!!! Appreciate the quick response!