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I get popups to upgrade Firefox, are you sending them?

buddy12
buddy12
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When I am in the middle of some application, the screen goes to a Firefox logo, telling me to install important upgrades. When I try to exit out, the entire screen reverts back to the startup screen. This has happened about 6 times in the past several days. Are you sending these upgrade messages or are they scams? Lately, I have received scams from sites that say they are Amazon and my bank. Did you send them and should I upgrade as requested?

Len Krein

[email address]

When I am in the middle of some application, the screen goes to a Firefox logo, telling me to install important upgrades. When I try to exit out, the entire screen reverts back to the startup screen. This has happened about 6 times in the past several days. Are you sending these upgrade messages or are they scams? Lately, I have received scams from sites that say they are Amazon and my bank. Did you send them and should I upgrade as requested? Len Krein [email address]

Modified by Andrew

Chosen solution

A brightly colored page with a Firefox logo promoting a Firefox Patch -- with a bizarre server name in the address bar -- is a malware distribution page. Do not download it.

Do these tabs open while you are browsing in Firefox or doing something else completely? Although numerous users have mentioned seeing these pages, the exact source has not yet been determined. It could be ads in web pages, but it could also be something else.

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

You can find the full version of the current Firefox release (47.0.1) in all languages and all operating systems here:

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

A brightly colored page with a Firefox logo promoting a Firefox Patch -- with a bizarre server name in the address bar -- is a malware distribution page. Do not download it.

Do these tabs open while you are browsing in Firefox or doing something else completely? Although numerous users have mentioned seeing these pages, the exact source has not yet been determined. It could be ads in web pages, but it could also be something else.