Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get my century link e-mail. Get message that says "Infinite Browser Rediriedts" and asks me to " clear browser cookies" How do I do that???

more options

Not sure how I can be more specific. I get to the century link home page nicely but when I click on e-mail it does not appear, rather an error message; "infinite Browser Rejects" comes up and asks me to "clear your browser cookies and try again" It then references certain Preferences settings to change, but I don't see where these settings can be changed???

Not sure how I can be more specific. I get to the century link home page nicely but when I click on e-mail it does not appear, rather an error message; "infinite Browser Rejects" comes up and asks me to "clear your browser cookies and try again" It then references certain Preferences settings to change, but I don't see where these settings can be changed???

All Replies (1)

more options

To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.