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Can you check if i have or do not have something synchronized on this email address (not from today)?

renars
renars
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Hi, I reinstalled my computer. Then, because i had forgotten my password, i changed it. Then i tried to sync but there were no result. Now only think that i get is bookmark from today. Is computer name important?

BR, Renārs Krīgers

Hi, I reinstalled my computer. Then, because i had forgotten my password, i changed it. Then i tried to sync but there were no result. Now only think that i get is bookmark from today. Is computer name important? BR, Renārs Krīgers

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

the-edmeister
the-edmeister
  • Moderator
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When you reset your Sync Password your data is cleared from the Sync server. The Password is used to create the encryption "key" for your data, a different Password would create a different "key" - your data couldn't be decrypted with the new "key", so that old data is cleared.

There is a warning message about that action, I guess that you didn't see it.