Firefox crashes
Firefox flashed an update prompt upon start up this morning like it was going to update. But never started. Now it only crashes and never starts, even if in safe mode. Tried multiple user profiles also. Just will not start.
Crash ID: bp-f3a78fe6-b6d7-4289-a776-a9f2f2160903
Chosen solution
Backed up C:\Program Files (x86)\Mozilla Firefox. Downloaded new installer for 48.02 version of Firefox. Ran it. Browser came up clean with no settings lost.
This fixed my problem. Figure that the update must have been interrupted somehow, possibly by Lavasoft.
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Product Firefox Release Channel release Version 48.0.2 Build ID 20160823121617 OS Windows 10 OS Version 10.0.10586
Signature: nsResProtocolHandler::nsResProtocolHandler
LavasoftTcpService.dll = Lavasoft Limited
jeff_graves said
Firefox flashed an update prompt upon start up this morning
Was it from Firefox or a pop-up? There have been a flood of fake update messages all over the web of late.
Update/disable your Lavasoft
Thanks for the suggestion, however, Lavasoft was up to date. Tried disabling it. Didn't help. Uninstalled it. Firefox still won't load. I think the update from Mozilla started the problem. Checking what it will take to reinstall it and save the current settings.
Chosen Solution
Backed up C:\Program Files (x86)\Mozilla Firefox. Downloaded new installer for 48.02 version of Firefox. Ran it. Browser came up clean with no settings lost.
This fixed my problem. Figure that the update must have been interrupted somehow, possibly by Lavasoft.
Well done, you !
Would you be so kind as to mark your last post (the one that says: This fixed my problem) as Chosen Solution so others will know and benefit from it ?
Thank you !