Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when online my pc will not navigate to hyperlinks or other sites without a restart or reboot.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

Steelmanpa
Steelmanpa
more options

While browsing online sometimes when I click on a hyperlink or try to navigate to another site , the computer does not freeze but the cursor/symbol of connecting is there, but it never changes to the next site or link. The only way I can navigate again is a restart or a reboot

While browsing online sometimes when I click on a hyperlink or try to navigate to another site , the computer does not freeze but the cursor/symbol of connecting is there, but it never changes to the next site or link. The only way I can navigate again is a restart or a reboot

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia