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Issues with websites not loading/partially loading or coding only showing

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  • Last reply by FredMcD

mitchellcurtis
mitchellcurtis
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Hello Community,

I have had some issues recently related to Firefox and it not working properly; specifically Facebook since the newest update. A couple days ago the website refused to load at all and continued to show up simply as coding. Yesterday and today the website loads but it does not give me anything in my news feed. It shows two stories and gives me the options of showing more stories but doesn't seem to recognize that I click it when I do. Is anyone else having this issue at all? Facebook works perfectly fine on my phone but I cant get it to work on my desktop.

To add to this I have also had a lot of issues recently with Firefox lagging, crashing and general slowness. Anyone else? is it a bug in the update or could there be additional issues.

Thanks,

Hello Community, I have had some issues recently related to Firefox and it not working properly; specifically Facebook since the newest update. A couple days ago the website refused to load at all and continued to show up simply as coding. Yesterday and today the website loads but it does not give me anything in my news feed. It shows two stories and gives me the options of showing more stories but doesn't seem to recognize that I click it when I do. Is anyone else having this issue at all? Facebook works perfectly fine on my phone but I cant get it to work on my desktop. To add to this I have also had a lot of issues recently with Firefox lagging, crashing and general slowness. Anyone else? is it a bug in the update or could there be additional issues. Thanks,

All Replies (1)

FredMcD
FredMcD
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Load the web page. Then holding down the <Shift> key, reload the page.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.