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emails disappearing after about 30 days

LeftBankofNYC
LeftBankofNYC
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Hi I have my account set to never delete. I don't have a space limit on my mailbox. I am using Windows 10

emails seem to disappear from inbox after about 30 days. Please help. This is my business account and its causing havoc thx

Hi I have my account set to never delete. I don't have a space limit on my mailbox. I am using Windows 10 emails seem to disappear from inbox after about 30 days. Please help. This is my business account and its causing havoc thx

All Replies (4)

Zenos
Zenos
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Is there a particular folder from which they disappear?

Users often find if they move messages from Inbox to another folder they stay put.

Zenos
Zenos
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And check the settings at Tools|Account Settings|{select account}|Synchronization & Storage.

LeftBankofNYC
LeftBankofNYC Question owner
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Zenos said

And check the settings at Tools|Account Settings|{select account}|Synchronization & Storage.

Is there something beyond 'synchronization and storage' I should select? It is already sset to do that and not to delete any emails.... yet it seems to be....

LeftBankofNYC
LeftBankofNYC Question owner
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Zenos said

Is there a particular folder from which they disappear? Users often find if they move messages from Inbox to another folder they stay put.

Thanks Zenos From the inbox