Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New version saving downloads to temp instead of designated download folder. Why?

  • 2 replies
  • 7 have this problem
  • 8 views
  • Last reply by FredMcD

diekla
diekla
more options

I have latest Firefox version. Since this was installed downloads do not save to designated folder as they used to. I have not installed anything new on my computer. The only thing that changed is the new Firefox version. They now save to a %temp% folder. This is annoying because I then have to find and re-save it to download folder. I have changed the designated folder in Firefox options a couple of times and it does save the changes in Firefox options but it does not change where the file is saved. If there is a list of incompatible programs that may be running it would be good to know what they are. Using Win10, with Windows Defender on Lenovo Thinkpad Ultrabook.

I have latest Firefox version. Since this was installed downloads do not save to designated folder as they used to. I have not installed anything new on my computer. The only thing that changed is the new Firefox version. They now save to a %temp% folder. This is annoying because I then have to find and re-save it to download folder. I have changed the designated folder in Firefox options a couple of times and it does save the changes in Firefox options but it does not change where the file is saved. If there is a list of incompatible programs that may be running it would be good to know what they are. Using Win10, with Windows Defender on Lenovo Thinkpad Ultrabook.

Chosen solution

Hello diekla, Does this happen with any type of file or any specific type?

Perhaps, I would recommend you to go through this article for a little bit of help : Startup, home page, tabs, and download settings

For additional information please see this : File types and download actions

If you still face this problem, please let us know. Thank you :-)

Read this answer in context 👍 1

All Replies (2)

user1355808
user1355808
more options

Chosen Solution

Hello diekla, Does this happen with any type of file or any specific type?

Perhaps, I would recommend you to go through this article for a little bit of help : Startup, home page, tabs, and download settings

For additional information please see this : File types and download actions

If you still face this problem, please let us know. Thank you :-)

FredMcD
FredMcD
more options

Type about:preferences#general<enter> in the address bar. Please check that the proper folder is selected.

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?