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Thunderbird crashes, as not responding, each and every time I try to compose an email message.

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  • Last reply by Wayne Mery

Bedfordite
Bedfordite
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I have removed the application installation from my Windows 10 PC and deleted the profile, rebooted, downloaded the most recent version of Thunderbird, and created a new default profile. Each and every time I try to compose an email message, Thunderbird crashes. Typically, I must log-off my session and invoke Thunderbird again. The MS error message is "Program is not responding". My unacceptable work-around is to draft the content using Microsoft Word then copy-paste that text into the body of a skeleton Thunderbird email form. I have been using Thunderbird for years. This problem is recent.

I have removed the application installation from my Windows 10 PC and deleted the profile, rebooted, downloaded the most recent version of Thunderbird, and created a new default profile. Each and every time I try to compose an email message, Thunderbird crashes. Typically, I must log-off my session and invoke Thunderbird again. The MS error message is "Program is not responding". My unacceptable work-around is to draft the content using Microsoft Word then copy-paste that text into the body of a skeleton Thunderbird email form. I have been using Thunderbird for years. This problem is recent.

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Wayne Mery
Wayne Mery
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Let's continue this in your original topic - https://support.mozilla.org/en-US/questions/1138650