Firefox crashes
Mozila Error 03212110x508 Says authentication required. A username and password are being requested by htty://www.arrwhead.pw. The site says Your windows computer has been blocked Windows Security Alert!! System is infected. CAL +1-888-507-8831 (toll Free) It won't go away even when I turn off the computer and turn it back on. When I called the number they say thare are security software solutions for Microsoft. You can tell they are foreign speaking. It won't go away and let me use my Firefox!!!! Help. My phone number 661-943-0275 Pat Arnold
All Replies (4)
. Whenever you get a message / popup like that;
DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !
Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.
You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery
Help us safeguard Mozilla’s trademarks by reporting misuse {web link}
FredMcD said
. Whenever you get a message / popup like that; DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! ! Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so. You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery Help us safeguard Mozilla’s trademarks by reporting misuse {web link}
I know enough not to respond to these scams. The problem is, I have to use Task Manager to close Firefox, then uninstall Firefox and reinstall it, only to have it happen again. I do not have the same problem with Chrome or IE, only Firefox, and only when I open My eBay. So, I have permanently uninstalled Firefox because Firefox is not addressing the issue with http://www.arrwhead.pw.
Most of those type programs work from entries it creates in the user profile or creating bad programs the intercept normal commands.
Using Malware scanners would find such things and clean them out.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.