Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Back up profile contents copied. Profile contents not seen by firefox

more options

Following this: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

When I put the contents of my backup profile in a newly created profile or the initial profile, set firefox to load that profile automatically, and load firefox, it doesn't see anything from the backup. profiles.ini is set to use that profile.

Even if I delete every profile and create a new one, it doesn't see the stuff from the backup.

What can I look into to figure out why this isn't working? Is there some kind of settings file?

Following this: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles When I put the contents of my backup profile in a newly created profile or the initial profile, set firefox to load that profile automatically, and load firefox, it doesn't see anything from the backup. profiles.ini is set to use that profile. Even if I delete every profile and create a new one, it doesn't see the stuff from the backup. What can I look into to figure out why this isn't working? Is there some kind of settings file?

All Replies (1)

more options

Whoops, your post duplicated. Let's continue here: https://support.mozilla.org/questions/1144298