Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can not get outlook on mozilla

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Happy112

nojack67
nojack67
more options

I can not open outlook on mozilla but can get it on it on internet explorer and google chrome

I can not open outlook on mozilla but can get it on it on internet explorer and google chrome

All Replies (1)

Happy112
Happy112
more options

Hi   !

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

If this does not fix the problem,   we will have to try something else.
Good luck and keep us posted   !