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Can't add attachment on iMac from external network drive, can see drive but not access even tho it works find in Word and Finder.

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  • Last reply by Matt

jkmcmanus
jkmcmanus
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I have a new WD Cloud external drive on my home network, and am working on two iMacs. On both iMac's I cannot insert an image in a Thunderbird email or attach a file from that drive. When trying to do so, I can see the drive and it's folders, but they are all grayed out and inaccessible. I CAN insert images into Word on the iMacs from the same WD drive, and the files on it are fully accessible from Finder. Thunderbird on a Windows 7 laptop also successfully accesses files stored on the WD drive. I have "mapped" the drives on the iMacs per the WD instructions. Any clue as to how I can solve this? It's most frustrating. Thanks.

I have a new WD Cloud external drive on my home network, and am working on two iMacs. On both iMac's I cannot insert an image in a Thunderbird email or attach a file from that drive. When trying to do so, I can see the drive and it's folders, but they are all grayed out and inaccessible. I CAN insert images into Word on the iMacs from the same WD drive, and the files on it are fully accessible from Finder. Thunderbird on a Windows 7 laptop also successfully accesses files stored on the WD drive. I have "mapped" the drives on the iMacs per the WD instructions. Any clue as to how I can solve this? It's most frustrating. Thanks.

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Matt
Matt
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perhaps the last comment on the bug linked below offers a workaround.

https://bugzilla.mozilla.org/show_bug.cgi?id=378425