Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I LIke FF but a recent chnage of PC has left me frustrated, all the back up files for FF are now resident on my desktop all 55 of them,FF stops if I delete them

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by philipp

more options

All the back up and sytem files that FF needs to function are on my dektop, (55 in total) when I get rid of them FF stops working.(obviously). Where should they live and how do I get them there and ensure that FF stays working?

All the back up and sytem files that FF needs to function are on my dektop, (55 in total) when I get rid of them FF stops working.(obviously). Where should they live and how do I get them there and ensure that FF stays working?

Chosen solution

hi, please try to create a new firefox profile: Profile Manager - Create, remove or switch Firefox profiles normally that should be located under C:\users\appdata\roaming\mozilla\firefox\profiles...

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

hi, please try to create a new firefox profile: Profile Manager - Create, remove or switch Firefox profiles normally that should be located under C:\users\appdata\roaming\mozilla\firefox\profiles...