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People are randomly not receiving emails from me.

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  • Last reply by christ1

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All was OK until very recently. People are randomly not receiving emails from me. The only reason I know that they didn't get them is either through conversation or follow-up emails asking why I didn't respond. Incoming mail seems to be fine. I don't know who hasn't gotten emails or why. Sometimes it works and sometimes it doesn't. Any ideas?

All was OK until very recently. People are randomly not receiving emails from me. The only reason I know that they didn't get them is either through conversation or follow-up emails asking why I didn't respond. Incoming mail seems to be fine. I don't know who hasn't gotten emails or why. Sometimes it works and sometimes it doesn't. Any ideas?

Chosen solution

Once the message has been sent successfully from your computer the problem isn't at your end.

Do you get any error that a message couldn't be delivered to the recipient?

You'll have to have the recipients check at their end why they don't get your message. Most common scenario is it ends up in their spam folder. Note, there is also a spam folder on the server, which may only be accessible via webmail, dependent on the account type used.

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Chosen Solution

Once the message has been sent successfully from your computer the problem isn't at your end.

Do you get any error that a message couldn't be delivered to the recipient?

You'll have to have the recipients check at their end why they don't get your message. Most common scenario is it ends up in their spam folder. Note, there is also a spam folder on the server, which may only be accessible via webmail, dependent on the account type used.