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inbox messages disappearing - uninstalled & regedit all TB entries

  • 1 reply
  • 1 has this problem
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  • Last reply by christ1

poolekiteman
poolekiteman
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inbox messages disappear - but not every time I start TB .... tried regular uninstall, reboot & reinstall, but it picked up old profile info and showed the same problem. uninstalled, and used regedit to remove nearly all Thunderbird entries (some could not be deleted) - rebooted and reinstalled - now get new error message (see image) "Your thunderbird profile cannot be loaded. it may be missing or inaccessible" - and now i cannot access profile manager OS = Windows 8.1 Lenovo G50

inbox messages disappear - but not every time I start TB .... tried regular uninstall, reboot & reinstall, but it picked up old profile info and showed the same problem. uninstalled, and used regedit to remove nearly all Thunderbird entries (some could not be deleted) - rebooted and reinstalled - now get new error message (see image) "Your thunderbird profile cannot be loaded. it may be missing or inaccessible" - and now i cannot access profile manager OS = Windows 8.1 Lenovo G50

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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now i cannot access profile manager

https://support.mozilla.org/kb/using-multiple-profiles