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An error occurred while sending mail. The mail server responded: 5.7.1 From address not allowed. Please verify that your email address is correct in your accoun

BetsyM2
BetsyM2
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we are Verizon. This a.m. suddenly Thunderbird would not send email, and gave me the message above. I checked my server settings, and it says, "normal password."

we are Verizon. This a.m. suddenly Thunderbird would not send email, and gave me the message above. I checked my server settings, and it says, "normal password."

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user1121639
user1121639
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1. Reboot the computer.

2. Wait a day to see if the problem still remains. It may be a temporary problem with Verizon.

3. Check the SMTP server settings in Thunderbird: Menu: Tools: Account Settings: Outgoing Server (SMTP): Find the Verizon server in the list and click edit. Compare the settings to Set up your email software with your Verizon email account settings

4. If there is still a problem, ask Verizon for help. The problem is not likely to be with Thunderbird.