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Can't open pdf attachments without asking for Acrobat product serial number.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Matt

rayfrey
rayfrey
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I have Acrobat correctly installed on my MacBook. I can save pdf email attachments, and then open them correctly. But if I try to directly open a pdf attachment from Thunderbird, I get a dialog box asking for my Acrobat product serial number. If I don't provide it, Acrobat closes the file. What is going on here?

I have Acrobat correctly installed on my MacBook. I can save pdf email attachments, and then open them correctly. But if I try to directly open a pdf attachment from Thunderbird, I get a dialog box asking for my Acrobat product serial number. If I don't provide it, Acrobat closes the file. What is going on here?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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try removing the pdf file type in the attachments tab in options. see if that helps as opening the next PDF will redefine the action.