Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB will not reconize my password or username. Never had this B4

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Tonnes

more options

This is the message (below) I am getting today whenever I try to log on. Nothing has changed from the 5 years I have been using TB as my email program. Please help!!!


Sending of password for user usteel@msn.com did not succeed. Mail server pop3.live.com responded: Authentication failure: unknown user name or bad password. [Error="AuthFailed:LogonDenied-FederatedStsUnreachable-<CACHE FAIL> creds STSFailure.<tarpit suggested><UserType:OutlookCom>Logon failed 'usteel@msn.com'.,User: usteel@msn.com" AuthResult=3 Proxy=BY1PR0501MB1494.namprd05.prod.outlook.com:1995:SSL

This is the message (below) I am getting today whenever I try to log on. Nothing has changed from the 5 years I have been using TB as my email program. Please help!!! Sending of password for user usteel@msn.com did not succeed. Mail server pop3.live.com responded: Authentication failure: unknown user name or bad password. [Error="AuthFailed:LogonDenied-FederatedStsUnreachable-<CACHE FAIL> creds STSFailure.<tarpit suggested><UserType:OutlookCom>Logon failed 'usteel@msn.com'.,User: usteel@msn.com" AuthResult=3 Proxy=BY1PR0501MB1494.namprd05.prod.outlook.com:1995:SSL

All Replies (2)

more options

Please have a look at this question and the woraround; it looks identical.

more options

Any news on your issue?