Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why do I see a green square when looking at certain Flash videos in my browsing?

Shanalgolden
Shanalgolden
more options

I have the .207 SHockwave update and when I am trying to look at some Flash videos in Firefox all I see is a green rectangle where the video should be. The sound plays great but no video although I can see the preview thumbnails.

I have the .207 SHockwave update and when I am trying to look at some Flash videos in Firefox all I see is a green rectangle where the video should be. The sound plays great but no video although I can see the preview thumbnails.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Green screens for Flash video can be caused by an incompatibility between the Flash plugin and your current graphics card/chipset driver software. The standard workaround is to disable Flash from using hardware acceleration (if no updates are available for your graphics drivers, or if they make it worse).