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updated firefox. Now I can't access zotero

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  • Last reply by ideato

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Installed the latest version of Firefox. Now I can't find or access Zotero. The program shows up in the Extensions listing, but I can't get it to do anything. The keyboard shortcut returns an error message.

Installed the latest version of Firefox. Now I can't find or access Zotero. The program shows up in the Extensions listing, but I can't get it to do anything. The keyboard shortcut returns an error message.

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Hi stephenTOS, it seems compatible from September 19, 2016 !

https://www.zotero.org/support/4.0_changelog

please see if the next fix, from zotero community, works for you :

https://forums.zotero.org/discussion/63243/unable-to-open-zotero-ff50

thank you