Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to contact an addon's developer to report a glitch

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by busy1

more options

The recent update to the Print Edit addon now requires the user to save the edited document before printing. When I select "Print" from the addon task bar, a "downloads" window appears. This is new: previously, a pop-up appeared asking whether or not I wanted to save the edited document. Now, in the current configuration, if I select "Save", I can print my edited document, if I choose to "Cancel" and not save the document, I am unable to print from the "Print Edit" program. I can use the Firefox print option, but the document still must be closed and I get a pop-up reminding me about saving the edited document. Rarely, if ever, have I chosen to save an edited document.

I unsuccessfully tried to find options to adjust preferences within the program and I looked for developer contact information online. If a "fix" to this change is available online, I would like to know where. If not, would the developer please revert to the non-mandatory "save" option.

The recent update to the Print Edit addon now requires the user to save the edited document before printing. When I select "Print" from the addon task bar, a "downloads" window appears. This is new: previously, a pop-up appeared asking whether or not I wanted to save the edited document. Now, in the current configuration, if I select "Save", I can print my edited document, if I choose to "Cancel" and not save the document, I am unable to print from the "Print Edit" program. I can use the Firefox print option, but the document still must be closed and I get a pop-up reminding me about saving the edited document. Rarely, if ever, have I chosen to save an edited document. I unsuccessfully tried to find options to adjust preferences within the program and I looked for developer contact information online. If a "fix" to this change is available online, I would like to know where. If not, would the developer please revert to the non-mandatory "save" option.

Chosen solution

Hi

You can contact the developer through the Support E-mail at the add-on page for that add-on.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hi

You can contact the developer through the Support E-mail at the add-on page for that add-on.

more options

Thank you for that link: it's very helpful!