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remove encryption from pass word

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  • Last reply by imagem

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I have 3 e-mail accounts. I can receive mail on all of them . on 2 of the accounts I can not send mail because the pass word is encrypted . Connec secur=none pass word trans insecur. I am using thunder bird 45.5.1. How do I remove the encryption from these two accounts. they use to send mail ok. thanks for any help

I have 3 e-mail accounts. I can receive mail on all of them . on 2 of the accounts I can not send mail because the pass word is encrypted . Connec secur=none pass word trans insecur. I am using thunder bird 45.5.1. How do I remove the encryption from these two accounts. they use to send mail ok. thanks for any help

Chosen solution

Where in your post do you state the password is encrypted?

Wrt the sending problem see https://support.mozilla.org/kb/cannot-send-messages

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Chosen Solution

Where in your post do you state the password is encrypted?

Wrt the sending problem see https://support.mozilla.org/kb/cannot-send-messages

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under help- trouble shooting then mail and news accounts. 1 account shows normal the other 2 shows encrypted pass word .

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I found where I could edit the out going smtp and was able to change pass word to normal. thanks