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Starting DEc.2, get "Mozilla Thunderbird\thunderbird,exe Version of this file is not compatable with the version of Windows you're running" Maintenanc Log show

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Matt

DavidAllen
DavidAllen
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I have been running Thunderbird under Windows 7, SP 1, for over a year. On Dec 2, 2016 got message about "version of this file npt compatable with version of Windows,,," see image. I noticed that in the Mozilla Maintenance Service log there is a message dated Dec2 about "return code 1" "***Warning Error running update procedure" See image.

I have been running Thunderbird under Windows 7, SP 1, for over a year. On Dec 2, 2016 got message about "version of this file npt compatable with version of Windows,,," see image. I noticed that in the Mozilla Maintenance Service log there is a message dated Dec2 about "return code 1" "***Warning Error running update procedure" See image.

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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see image

There is no screenshot.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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There is no image, but try reinstalling Thunderbird from getthunderbird.com