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Hi I keep getting the below message when i go into my account settings please can somone tell me what i need to do to sort out the problem. Thanks

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  • Last reply by Zenos

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The Local Directory path "C:\Users\John\AppData\Roaming\Thunderbird\Profiles\z3d3ns0n.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory.

The Local Directory path "C:\Users\John\AppData\Roaming\Thunderbird\Profiles\z3d3ns0n.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory.

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Hmm, that's a funny one.

This article: http://kb.mozillazine.org/Dangerous_directories_-_Thunderbird explains some reasons for the appearance of this message, but it's not clear why your location has offended it.

My own (working!) Local Folders has this path:

C:\Users\cjr\AppData\Roaming\Thunderbird\Profiles\cjr_profile\Mail\Local Folders

and as you can see it is not materially different from yours. I am stumped.