Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

a "tranist guide" has usurped our mozilla page. I cant get rid of it.

susankeo
susankeo
more options

My husband is 90. he cliks on things and cant remember. some how his mozzila browser has been usurped my a MyWay Transitguide. I can't uninstall it because it doesnt appear in the uninstqll menu list. how do i get rid of it.

My husband is 90. he cliks on things and cant remember. some how his mozzila browser has been usurped my a MyWay Transitguide. I can't uninstall it because it doesnt appear in the uninstqll menu list. how do i get rid of it.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

That is a browser hijacker. See this removal guide for help. https://www.pcrisk.com/removal-guides/8393-mytransitguide-toolbar