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cookies

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

NewtNut
NewtNut
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I have reset my privacy for cookies several times and each time I have to reset it. I can't get it to stay set. I'm unable to open Gmail? I don't know what else to do. I've opened different windows, I've reset my settings and nothing seems to help?

I have reset my privacy for cookies several times and each time I have to reset it. I can't get it to stay set. I'm unable to open Gmail? I don't know what else to do. I've opened different windows, I've reset my settings and nothing seems to help?

All Replies (1)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1

Profile data can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (Type about:preferences#privacy<enter> in the address bar.)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.