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Undo spam emails

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by Zenos

troutmalt
troutmalt
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The junk filter works GREAT! However, somehow some emails are being directed to the Known Spam box. These are not spam. The senders are in my address book. How else do I identify these senders as NOT spam

The junk filter works GREAT! However, somehow some emails are being directed to the Known Spam box. These are not spam. The senders are in my address book. How else do I identify these senders as NOT spam

Chosen solution

You have a folder called "Known Spam"?

Thunderbird did not create or populate this folder. I suggest you investigate what anti-spam measures are being applied either by your own security software, or by your ISP or email provider.

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All Replies (1)

Zenos
Zenos
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Chosen Solution

You have a folder called "Known Spam"?

Thunderbird did not create or populate this folder. I suggest you investigate what anti-spam measures are being applied either by your own security software, or by your ISP or email provider.