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I cannot load Scrabble. Been using Safari for years and it's fine, I get the page and it just flashes on and off.

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  • Last reply by FredMcD

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As far as I can see everything else is fine, it will just not load scrabble. The page comes up but doesn't fully load so is useless. I have tried to adjust things in Flash Player but nothing seems to work. Safari is taking up far too much of my ram and I need to change!

As far as I can see everything else is fine, it will just not load scrabble. The page comes up but doesn't fully load so is useless. I have tried to adjust things in Flash Player but nothing seems to work. Safari is taking up far too much of my ram and I need to change!

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See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Please provide public links (no passwords) that we can check out.


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.