Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I turn off the music that starts everytime I sign on?

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by FredMcD

more options

For no reason, every time I open my Firefox Mozilla browser, I have music playing for about 5 minutes. That makes listening to any article on the page impossible until the music stops. I'd like it turned off so I don't have to mute it all the time.

For no reason, every time I open my Firefox Mozilla browser, I have music playing for about 5 minutes. That makes listening to any article on the page impossible until the music stops. I'd like it turned off so I don't have to mute it all the time.

All Replies (1)

more options

What are you using as your HomePage? Is there a player on that page?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?