After receiving an email with a large attachment, no more emails come through.
My friend Jack sent me an email with 2 attachments totaling 14.7 MB. It took an age to come through. When it eventually did, 7 separate emails showed up, all time stamped and dated the same. Since then I have been unable to receive any emails. There appears to be a logjam. The address for my Thunderbird is actually jab17@frontier.com. I'm using this other address since the system needs to verify my registration by sending me an email, but I can't receive email. Duh! Please help. Cheers, John
Chosen solution
Hey, that worked! Thank you so much for your help, Matt. Now how do I send you a virtual beer? Cheers, John
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does frontier have web mail? have a look, that huge mail may be downloading again and again and never completing properly.
Hi Matt, Thanks for responding. That does seem to be what's occurring. There are now 11 copies of that original email. I have accessed Frontier Web mail and deleted the offending message. Is there something else I can do? On the web mail, there are many subsequent emails which still do not show up through Thunderbird.
Chosen Solution
Hey, that worked! Thank you so much for your help, Matt. Now how do I send you a virtual beer? Cheers, John