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Since the update Thunderbird will not download my emails

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by djukin

djukin
djukin
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Thunderbird did its update today, 29 January and now will not download emails from my ISP. I have also turned my firewall off to see if this was the issue but there was no difference.

Thunderbird did its update today, 29 January and now will not download emails from my ISP. I have also turned my firewall off to see if this was the issue but there was no difference.

Chosen solution

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

djukin
djukin Question owner
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Great, all good now, thank you.


christ1 said

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode Does the problem go away?