Hello I have just re-installed Thunderbird on my laptop running win 10 now Thunderbird will not remeber my passwords
I did not have a problem with Thunderbird until I did a factory reset on my laptop, now Thunderbird will not remember my passwords. I have tried lots of solutions that I have found on line but none of them work and frankly I am ready to ditch Thunderbird if I cannot find a fix, can anyone please come up with a fix
Thanks H
All Replies (7)
Please explain in detail:
- what you did
- what happened
- what you expect to happen
'what you did' Reset my laptop 'what happened' Thunderbird will not remember my passwords 'what you expect to happen' to work properly !
'what you did' Reset my laptop
I'm more interested in what you're doing from the time you start Thunderbird, particularly when you get the login prompt (assuming you do get one).
I start Thunderbird when I log onto windows and normally emails will download however sometimes I'm asked for my password for that account, when it comes to sending mail I'm now asked for my passwords most of the time, which I enter and tick use password manager etc Hope this helps H
Who's your email provider?
What is your anti-virus software?
Did Thunderbird actually remember the password for the outgoing server? Please check in your Options.
Who's your email provider? Sky What is your anti-virus software? windows defender Did Thunderbird actually remember the password for the outgoing server? Since the reset Thunderbird randomly will ask for a password for one of my accounts but it keeps asking for the one to the sky outgoing server, if I close Thunderbird and restart it in the main it will ask for the passwords for all my accounts
Did Thunderbird actually remember the password for the outgoing server?
At the top right of the Thunderbird window, click the menu button 
> Options > Security > Passwords > Saved Passwords > Show Passwords