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How to repair webmail problem...Sent Folder stopped logging any outgoing emails from one of my webmail accounts?

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  • Last reply by Matt

KEDrake
KEDrake
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My email was hacked into around 12/6/16 and my password was changed & I was locked out for 5 days. I am using 2 web mail email accounts & had both of these accounts using the same password. When I got back in I then gave my 2 accounts separate passwords. I discover at the end of Dec. that in my main account the default Sent Folder stopped logging any of my outgoing emails on 12/16/16 - my second email is working correctly - however I have not been able to repair my main account to go back to logging any of my Sent emails.

I am puzzled because I did find that when I send emails from my mobile phone from my main email account all the outgoing emails are still being logged into a folder that is part of the user controlled folder group that I named Sent Messages.

My email was hacked into around 12/6/16 and my password was changed & I was locked out for 5 days. I am using 2 web mail email accounts & had both of these accounts using the same password. When I got back in I then gave my 2 accounts separate passwords. I discover at the end of Dec. that in my main account the default Sent Folder stopped logging any of my outgoing emails on 12/16/16 - my second email is working correctly - however I have not been able to repair my main account to go back to logging any of my Sent emails. I am puzzled because I did find that when I send emails from my mobile phone from my main email account all the outgoing emails are still being logged into a folder that is part of the user controlled folder group that I named Sent Messages.

Modified by Matt

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Matt
Matt
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right click the account in the folder pane. Select settings In copies and folders select the appropriate folder to receive sent messages for the account. The default is sent, I am assuming it needs to be updated to "sent messages"