Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My latest update of Firefox, keeps crashing. How can I/we fix this?

  • 1 reply
  • 11 have this problem
  • 4 views
  • Last reply by guigs

more options

I have downloaded the new edition of Firefox. When I go into the browser and type in an URL, it starts to load, and all of a sudden it crashes. I redownload it, try it again and it crashes again and again, and again. Can someone fix this?

I have downloaded the new edition of Firefox. When I go into the browser and type in an URL, it starts to load, and all of a sudden it crashes. I redownload it, try it again and it crashes again and again, and again. Can someone fix this?

All Replies (1)

more options

Hi DrAntEvans, Thank you for your question and I am sorry to hear that Firefox for iOS is crashing. Please make sure you have the most up to date version from the Apps store on the mobile iOS device.

In version 7.1, released last week, it fixed a start up crash a majority of users were also experiencing. However, if it will not open at all, try a reinstall after removing the app from the device.