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I cant configure an e-mail that i have the whole datas i need, i just feel all the gaps but still Thunderbird cant find it

  • 5 replies
  • 1 has this problem
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  • Last reply by Juexse

Juexse
Juexse
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Hello my friends, I have an OLD e-mail Account that some month ago i had it connected with Thunderbird. Actually the email in question is "info@proseccocycling.it" . I created it via Webmail.

Now the problem is, I have all the data needed to configure an "existent account in Thunderbird" but still can't do it. I double-checked all of them twice and even more but still cant acceed.

Can someone please help me?

I shouldn't attach this because contains private datas, but I will do it just to show you that I have all I need, but still can't configure out it in Thunderbird. <---- Thunderbird is already updated and working, I already have 2 e-mails connected with it.

Thank you in advance, I hope in somebody... Cuz I really need this E-mail for work.

Have a nice day guys.

Hello my friends, I have an OLD e-mail Account that some month ago i had it connected with Thunderbird. Actually the email in question is "info@proseccocycling.it" . I created it via Webmail. Now the problem is, I have all the data needed to configure an "existent account in Thunderbird" but still can't do it. I double-checked all of them twice and even more but still cant acceed. Can someone please help me? I shouldn't attach this because contains private datas, but I will do it just to show you that I have all I need, but still can't configure out it in Thunderbird. <---- Thunderbird is already updated and working, I already have 2 e-mails connected with it. Thank you in advance, I hope in somebody... Cuz I really need this E-mail for work. Have a nice day guys.

Chosen solution

The wizard fails to detect the correct settings for your account. So you'll need to use Manual Configuration. https://support.mozilla.org/kb/manual-account-configuration

Check with your email provider about the server settings required for your account before you start.

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All Replies (5)

Juexse
Juexse Question owner
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Here you are the Image.

christ1
christ1
  • Top 25 Contributor
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What prevents you from setting up the account in Thunderbird?

Juexse
Juexse Question owner
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christ1 said

What prevents you from setting up the account in Thunderbird?

Good evening Mr Christ,

here you have a related screenshot of what actually Thunderbird returns me.

Thank you for trying help me.

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

The wizard fails to detect the correct settings for your account. So you'll need to use Manual Configuration. https://support.mozilla.org/kb/manual-account-configuration

Check with your email provider about the server settings required for your account before you start.

Juexse
Juexse Question owner
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christ1 said

The wizard fails to detect the correct settings for your account. So you'll need to use Manual Configuration. https://support.mozilla.org/kb/manual-account-configuration Check with your email provider about the server settings required for your account before you start.

Hello again my friend,

I already tried what you said... But....

Maybe because it was the 5230519° time but IT WORKED ! FINALLY !

I did it with "Advanced options" and just inserted the whole stuff I was already inserting in the other Query but this time IT WORKED!

So thank you a lot. Have a nice day.