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Thunderbird application won't open. How can I find what's blocking it?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by sfhowes

baratava
baratava
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I am working in XP pro. After updating, neither Thunderbird or Firefox won't open. They both show up as processes in task manager, but not as applications. I tried uninstalling and re-installing from your sites. Still no luck. How can I restore these two programs?

I am working in XP pro. After updating, neither Thunderbird or Firefox won't open. They both show up as processes in task manager, but not as applications. I tried uninstalling and re-installing from your sites. Still no luck. How can I restore these two programs?

Chosen solution

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

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All Replies (2)

iampowerslave
iampowerslave
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Can you kill the tasks and try to open them in Safe Mode? http://www.wikihow.com/Start-Firefox-in-Safe-Mode

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file