Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox is not Responding & get stuck

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by FredMcD

prithivicse
prithivicse
more options

I am using Firefox more than one year now in last couple of months time everyday my fire fox browser stop responding at least 5-6 times in a day & some times browser get blank . so every time i have to restart browser. however i have IE& Chrome in My system we are supposed to use Mozila for few applications. So please resolve this issue at the earliest.

Thanks Prithiviraj

I am using Firefox more than one year now in last couple of months time everyday my fire fox browser stop responding at least 5-6 times in a day & some times browser get blank . so every time i have to restart browser. however i have IE& Chrome in My system we are supposed to use Mozila for few applications. So please resolve this issue at the earliest. Thanks Prithiviraj

All Replies (1)

FredMcD
FredMcD
more options

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Start Firefox in Safe Mode by holding down the <Shift> (Mac=Options) key, and then starting Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?