I can receive e-mail, but suddenly I can't send them and I have checked settings and reset my password already.
I have been on ATT support all day wo luck. I can receive just fine, but suddenly can no longer send out e-mail. (I can if I go to ATT page directly, but not with Thunderbird). I have had my password on ATT changed - and it acts exactly the same - I can receive but not send. My settings look OK to ATT: outbound.att.net, port 465, SSL/TLS and normal password. Every time I get: "Login to server outbound.att.net failed."
Thank you for any help!!!
Win 7 Pro 64 Thunderbird 45.8
Chosen solution
I have had that problem in the past. I deleted my account from Thunderbird and started fresh with the same username Etc. and it was solved.
Read this answer in context 👍 1All Replies (8)
Update - two messages actually did go through it seems - but I still got the error message, its sort of crazy!
Login to server outbound.att.net failed.
Chosen Solution
I have had that problem in the past. I deleted my account from Thunderbird and started fresh with the same username Etc. and it was solved.
Did you delete the old password before entering the new one?
http://kb.mozillazine.org/Setting_and_changing_email_passwords
john401 said
I have had that problem in the past. I deleted my account from Thunderbird and started fresh with the same username Etc. and it was solved.
Dumb question but I'm kinda dumb on this subject - does that juest mean deleting my att account settings under the tools tab? And thank you!
sfhowes said
Did you delete the old password before entering the new one? http://kb.mozillazine.org/Setting_and_changing_email_passwords
Actually couldn't get into att, so they (att) reset my passwords for me in chat, and then I changed them again after I got access, so yes I think?
After you get a new password from ATT, you have to delete the old one from TB yourself: Tools/Options/Security/Passwords/Saved Passwords, delete the password, OK, restart TB, enter the new one when prompted the next time you connect to the account.
sfhowes said
After you get a new password from ATT, you have to delete the old one from TB yourself: Tools/Options/Security/Passwords/Saved Passwords, delete the password, OK, restart TB, enter the new one when prompted the next time you connect to the account.
I thought that was going to work, but still got same error: Login to server outbound.att.net failed.
outgoing message failed again!
Try these settings: outbound.att.net on port 587, STARTTLS security, normal password authentication, User name = your full email address. This applies for POP accounts, IMAP is slightly different.
https://www.att.com/esupport/article.html#!/dsl-high-speed/KM1010523
Make sure you deleted both the incoming and outgoing passwords.